Terms and Conditions

TERMS & CONDITIONS

The seller of goods is the company SIA “LatherAA”, established under the laws of Republic of Latvia.
Postal Adress / Address of showroom
Bruņinieku street 41-13, LV-1011, Riga, Latvia
E-mail: info@annakruz.com
Phone: +371 28370008

PRIVACY POLICY

Collection of information
  1. We are committed to protect the privacy and security of our customers and site
    visitors, including you. Therefore, we fully appreciate and respect the importance of data
    privacy and security on the internet. SIA “LeatherAA” respects your privacy and avoids
    spam, as well as under no circumstances will not allow the sale, rental, lease or transfer of
    data (name, address, e-mail, etc.), to any third party.
  2. We collect and store the following data:
    1. Customer’s name.
    2. Phone number.
    3. E-mail address.
    4. Product delivery address.

    The information is used to properly provide services and to communicate with customers
    in case of changes in service or product.
    Disclosure of information to other third parties may only take place on the basis of
    legitimate demand.
    SIA LeatherAA has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. By making a purchase you agree to follow the terms stated.

EXCHANGES & RETURNS

We understand that sometimes the pictures are not always exactly the same as the real
deal so if you are not satisfied with your order please contact us within 7 days of receiving
your order. We accept refunds within 10 days of receiving your order (according to the
USPS delivery date). You will need to pay the return shipping but after the item is
received we will then refund you what you originally paid for that item (excluding
shipping).
If you have any questions regarding delivery and refunds we can be reached by calling +371 26417447 or by email to info@annakruz.com.
You will need to pay the return postage and for safety, we would recommend to use a recorded delivery service and keep the proof of postage. Your parcel is your responsibility until it reaches us. We cannot accept liability for goods that get lost or damaged in transit back to us.

PAYMENTS

We accept all major bank cards, including VISA, Master Card, Maestro, American Express and also PayPal
Card payments are securely processed with PaySera. When you submit your card data on our website, we deliver it in encrypted form to payment processor. We do not store any customer bank card data.
On demand we can offer invoice with your company data.

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